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versaSRS

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versaSRS - Help Desk | Service Desk | ITSM - Customer Support, Service Desk, Service Request & Trouble Ticket Software. versaSRS is a browser-delivered feature-rich and flexible customer support Help Desk, Service Desk and ITSM solution that enables businesses to quickly and effectively manage and improve the quality of their interactions with employees, end users and customers raising service requests, issues, incidents or trouble tickets. An effective Help Desk, Service Request or Case Management System is a critical success factor in a growing number of organizations. Businesses are constantly trying to find a more efficient way of providing full and well managed support throughout the cycle of managing their customers - this is where versaSRS can help. versaSRS is a flexible Help Desk and Customer Support solution that will enable your business to quickly and effectively support, manage and improve the quality of your interactions with your employees, end users and customers. versaSRS is compatible and supports the ITIL (IT Infrastructure Library) framework to meet all of your service level requirements. For more information on how versaSRS can be used within the ITIL framework.

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